Privacy Policy (Financial Management 101)

What personal information we collect:

• We may collect personal information including:

  • Identity and contact details: name, email address, phone number, business name.

  • Billing and transaction details: payment status, purchase history, invoices/receipts (note: we do not store full card details).

  • Account details: login details (where applicable), membership status.

  • Program engagement: attendance, participation, progress, completion status, feedback, surveys, and testimonials you provide.

  • Communication data: emails, messages, calls, support requests, and your preferences.

  • Technical data: IP address, browser/device type, pages visited, and usage data via cookies and analytics tools.

• If you choose not to provide certain information, we may not be able to deliver parts of the Services.

Sensitive information

• We do not intentionally collect sensitive information (e.g., health information) unless you voluntarily provide it. If you do provide sensitive information, you consent to us handling it in accordance with this Privacy Policy and applicable law.

How we collect personal information

• We collect information when you:

  • Register interest, opt in for a free resource, or subscribe to emails/SMS

  • Purchase or enrol in a course/program/event

  • Use our website, forms, booking pages, or membership portal

  • Communicate with us (email, phone, social media, messaging)

  • Participate in surveys, communities, coaching, or workshops

Why we collect and how we use your information

• We use your information to:

  • Provide and deliver the Services (including enrolment, access, and support)

  • Process payments and manage accounts

  • Send service-related communications (e.g., confirmations, reminders, updates)

  • Send marketing communications where permitted (you can opt out anytime)

  • Improve our content, services, and customer experience

  • Maintain security, prevent fraud, and manage risk

  • Meet legal and regulatory obligations

Marketing communications

• If you opt in (or where permitted by law), we may send you updates about programs, events, offers, and resources. You can unsubscribe at any time using the link in our emails or by

  contacting us at [email protected]

Platforms and service providers

• We use trusted third-party platforms to help operate our Services, including:

  • Tekmatix (CRM, marketing, forms, funnels, membership/community delivery)

  • Google Drive (secure file storage and document sharing)

  • Stripe and PayPal (payment processing)

  • Zoom (online workshops, coaching, and calls)

  • Streamyard (online workshops, coaching and calls)

• These providers may process personal information on our behalf so we can deliver Services efficiently and securely.

Who we share your information with

• We may share your information with trusted third parties only as needed to operate our Services, such as:

  • Payment processors (Stripe, PayPal)

  • Email/SMS and CRM systems (Tekmatix)

  • Storage providers (Google Drive)

  • Video conferencing providers (Zoom & Streamyard)

  • Contractors or team members supporting delivery (under confidentiality)

• We do not sell your personal information.

• We may also disclose information if required by law, court order, or to protect our legal rights.

International data transfers

• Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Cookies and analytics

• We may use cookies and similar technologies to improve website functionality and understand website usage. You can disable cookies in your browser settings, but parts of the website may not function properly.

Testimonials and public content

• If you provide a testimonial, review, or success story, we may use it for marketing (e.g., website, social media, email) with your consent, which may be given in writing, via form submission, or via a clear agreement.

Photos, video, and event recordings (Events + The Edge Bootcamp)

• For in-person and online events, we may take photos, videos, audio recordings, or livestream content for:

  • Providing event resources or replays

  • Training and quality assurance

  • Marketing and promotion of our Services

• By attending or participating, you acknowledge that you may appear in event media. If you do not wish to be filmed or photographed, please notify us before the event or at check-in, and we will take reasonable steps to accommodate your request (e.g., seating zones, opting out of group shots).

Data security and storage

• We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure platforms and limiting access to authorised people only.

• No system is completely secure, and you provide information at your own risk.

How long we keep your information

• We retain personal information only for as long as necessary to:

  • Deliver Services

  • Maintain records for business and legal purposes

  • Resolve disputes and enforce agreements

• When information is no longer required, we take reasonable steps to delete or de-identify it.

Accessing and correcting your information

• You may request access to the personal information we hold about you and ask for corrections if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

• To make a request, contact [email protected].

Complaints

• If you have a complaint about how we handle your personal information, please contact us at [email protected] and we will respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Third-party links

• Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Changes to this Privacy Policy

• We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date.

Contact us

• Financial Management 101

  • Email: [email protected]

  • Website: financialmanagemennt101.com.au